Is this how your future looks?
Friday 17th October 2008
Estate agents of the future will have no employees, premises or overheads. A dream for the boss or nightmare for the public?
On Wednesday, the second day of Agency Expo, Charlie Wright of The Bu2iness, Peter Bolton King, chief executive of the NAEA, Daniel Lee of Globrix, and Lucy Pendleton, MD of James Pendleton estate agents, debated tomorrow’s industry.
Wright said in future a successful agent could use trustworthy freelance negotiators running their own cars, phones and computers, and who earned 50% of sales fees.
Administration would be outsourced, with no office base. But the negotiators would rely heavily on the agent’s local reputation to build personal relationships with clients.
The agent himself (or herself?) would have virtually no fixed overheads and spend almost all his time nurturing existing client relationships and sourcing new business, while his negotiators handled viewings and sales progression.
Wright said a survey of 35 agents showed that half thought that more would work from home.
The majority of the audience and the panel supported this face-to-face personal approach, although Lucy Pendleton pointed out the importance of having an office for the buying experience for applicants.
Miles Shipside of Rightmove commented that the housing market itself will not be the same again after the crash.
Friday 17th October 2008
Estate agents of the future will have no employees, premises or overheads. A dream for the boss or nightmare for the public?
On Wednesday, the second day of Agency Expo, Charlie Wright of The Bu2iness, Peter Bolton King, chief executive of the NAEA, Daniel Lee of Globrix, and Lucy Pendleton, MD of James Pendleton estate agents, debated tomorrow’s industry.
Wright said in future a successful agent could use trustworthy freelance negotiators running their own cars, phones and computers, and who earned 50% of sales fees.
Administration would be outsourced, with no office base. But the negotiators would rely heavily on the agent’s local reputation to build personal relationships with clients.
The agent himself (or herself?) would have virtually no fixed overheads and spend almost all his time nurturing existing client relationships and sourcing new business, while his negotiators handled viewings and sales progression.
Wright said a survey of 35 agents showed that half thought that more would work from home.
The majority of the audience and the panel supported this face-to-face personal approach, although Lucy Pendleton pointed out the importance of having an office for the buying experience for applicants.
Miles Shipside of Rightmove commented that the housing market itself will not be the same again after the crash.
posted by tony at 1:52 PM
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